Privacy Policy
Last Updated: January 2025
Link SE Pte. Ltd. ('Link SE', 'we', 'us', or 'our') operates the Link SE website and mobile applications. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at link.se and our mobile applications available on the Apple App Store and Google Play Store.
Information We Collect
Information You Provide
- Contact information (name, email, phone, company name)
- Account credentials when you sign up for our services
- Communications when you contact our support team
- Payment information processed by our payment providers
Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Analytics data through Google Analytics and similar services
Mobile App Information
- Device identifiers and mobile network information
- App usage analytics and crash reports
- Camera access (when you use photo features for quality inspections)
- Location data (only if you grant permission)
How We Use Your Information
- Provide and maintain our quality inspection and audit management services
- Process your requests for demos, support, and customer service
- Send service-related communications and updates
- Improve our website and applications based on usage patterns
- Analyze how our services are used to enhance user experience
- Send marketing communications (only with your consent)
- Comply with legal obligations and enforce our terms
- Prevent fraud and ensure security of our services
How We Share Information
We do not sell your personal information. We share information only in the following circumstances:
Service Providers
We use trusted third-party services including hosting providers, analytics tools (Google Analytics), email services, and customer support platforms. These providers only access data necessary to perform their functions.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety.
Business Transfers
If Link SE is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze usage patterns. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
- Essential cookies for website operation
- Analytics cookies (Google Analytics) for usage statistics
- Preference cookies to remember your settings
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access your personal data and request a copy
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your data
- Withdraw consent for marketing communications
- Data portability (receive your data in a structured format)
To exercise these rights, contact us at [email protected]
Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices:
Email: [email protected]
Link SE Pte. Ltd., Singapore